Contract and Privacy Policy

The purpose of this contract is to offer safe working boundaries between us.

Confidentiality is paramount. I will maintain confidentiality with you about your story and your needs; however, there are a few highly rare exceptions where I would need to breach confidentiality, and with all circumstances, but the legal ones, I would aim to do with your knowledge where possible.

The exceptions are:

  1. If there is serious risk of harm to you or someone else
  2. If there is serious risk of harm to a child or vulnerable person

The legal exceptions are:

  1. If there is any terrorist activity disclosed (The Terrorism Act 200, s. 38b)
  2. Disclosure of money laundering (Money Laundering Regulations 2007)
  3. Disclosure of Drug Trafficking (Drug Trafficking Act 1994)
  4. If the police require information about a driver of a vehicle at the time of an offence. (Road Traffic Act 1988)
  5. Disclosure of activity relating to Human Trafficking.

I undertake regular supervision in order to maintain the professional standards required for this work and to ensure that my work with you is as effective and ethical as possible. Your identity is kept anonymous.

Notes and Record Keeping (in line with GDPR, I am obliged to share the following regarding how your data is protected): I collect and keep safe the personal information you provide in the questionnaire. I also keep brief notes of our consultations and ask you to complete a feedback form which no one else will have access to, that are stored in a locked cabinet in my home and are merely for record keeping, recollection and insurance purposes; there is no identifying information within the notes. I would like to record the calls which you are welcome to a copy of, and they will be deleted when we finish our work. I will never share your data with a third party unless you ask me to, or unless obliged to by a court of law. In this unlikely event, I would always inform you first. By signing this contract, you give consent for your details and notes to be held for up to 7 years in line with GDPR guidelines.

Intellectual Property

You agree and understands that Jo Reader has created numerous original, creative works in connection with this work, and maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in the package, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, copy for website or sales pages, and any other original work created by Company.

You agree and understand you are not to copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the content or intellectual property provided by me, without my written consent, other than worksheets, and interactive materials specifically provided to Client for personal use.

Appointment Cancellation and Lateness: If you are unable to attend any appointment we have arranged, you will not be entitled to any refund. At my discretion, where possible, I will offer you a catch-up session if you have given 24 hours’ notice. Please be on time as sessions will still usually have to finish 60 minutes after the time they should have started. The sessions need to be taken by XXX.